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Graphic banner image with the text 'Same Day Delivery' on one side and 'Heaven Costumes Adelaide Customers Only! Find out how!' on the other side.
16 February 2024 | Posted in:  Shopping Guides |
By:  Heaven Costumes

Adelaide Same Day Delivery!

Same Day Delivery for Adelaide is Here!

You've spoken and we've listened! Same day delivery for Adelaide customers, let's do this!

If you live or work within 50km's of Adelaide CBD and you want your order NOW, keep reading below on how to get your goodies delivered!

Image of Superman

 

Deliveries are available 5 days a week, between 9am – 5pm, to residential or business addresses. (No PO Boxes sorry!)

 

Here’s How it Gets Done…

  1. Add all items to your cart
  2. Go to checkout
  3. Enter your delivery details and choose 'Delivery'
  4. Choose your same day delivery option (within 2 hours or within 4 hours)
  5. Proceed to payment and choose your desired payment method
  6. Once we have received your order, we will get it ready straight away and the courier will collect it within 30 minutes
  7. Depending on which option you chose, you will receive your delivery within a 2 hour window or 4 hour window (after pickup)
  8. You will receive a tracking number from the courier (Sherpa) to track your parcel while it's on its way to you
  9. Please note - we automatically select Authority To Leave on all same day delivery parcels. If you do not answer the door at the time of delivery, the driver will leave it somewhere safe on your premises.

 

The Criteria and Fine Print…

  1. Same day delivery orders must be placed over the website
  2. Please read the same day delivery option you are choosing very carefully, if the window has passed for the day, it may show you a delivery option for the next day
  3. Delivery charges are calculated according to the travelling distance from our warehouse to your location
  4. Delivery of your order will occur within 2 hours or 4 hours of pickup, depending on which option you have chosen
  5. Deliveries must be made to residential or business addresses. (No PO Boxes)
  6. Charges for same day delivery service is not associated with any free shipping promotions
  7. If for any reason the Sherpa delivery driver cannot deliver your order and the driver returns it to the warehouse. You will be charged the return fee. Failed deliveries may include entering the wrong address into checkout or not being home at the time of delivery with no safe place for the driver to leave the parcel on your premises.
  8. Deliveries are dependant on couriers available to complete the delivery, if no one accepts the delivery, we will contact you to let you know the next steps
  9. Deliveries cannot be edited or cancelled once they have been accepted by a driver

*Please note - Same day delivery is not guaranteed for all orders. 90% of same day delivery requests are executed without a hitch however, if there are any delays due to weather events, main event days or peak periods, this is unfortunately out of our control. If we encounter any issues with an order requesting same day delivery, we will contact you within 90mins, giving you time to make alternate 'shipping' or 'click and collect' changes to your order.